About us

Mail Metrics is a people-powered technology business that provides critical customer communication solutions to organisations operating in regulated sectors.

€211M

Annual Revenue

600+

Employees

Locations

1.8B

Customer Communication Volumes

Our Story

Mail Metrics has grown to become an industry leader in regulatory and digital customer communications, with a combined portfolio of more than 300 clients and over 1.8 billion transactional customer communications per annum.

Back in 2013, we spotted a problem. Essential customer communications were getting harder to handle, especially for organisations using legacy technology stacks in highly regulated industries. We knew that with the right team and  the right platform, even the biggest organisations could  make their communications as slick as digital only alternatives.  Since then, Mail Metrics has been helping major players  do just that.

Key Milestones

Mail Metrics Platform Launched

First customer onboarded to platform within six months.

Major Award Recognition

Mail Metrics wins Deloitte Best Managed Company 2023.

UK Market Expansion

Large-scale integration and expansion following acquisition of Adare SEC

Featured in Deloitte Tech Fast 500

One of the fastest developing companies in EMEA

Communicate 2025 Event Launch

Mail Metrics launches new insights and event hub for regulated communication professionals.

Proprietary Research Released

Mail Metrics publish study on senior decision-makers in regulated customer communications.

Expand Timeline

Meet our Leadership Team

Nick Keegan

Chief Executive Officer

Pawel Jernas

Chief Technology Officer

Marcin Jernas

Chief Information Officer

Christian Dickson

Chief Financial Officer

Suzanne Caley

Chief People Officer

Andrew Herd

Chief Operating Officer

Shane Woods

Chief Strategy Officer

Hayden Savage

Chief Manufacturing Officer

Karl Kohler

Chief Revenue Officer

Our Locations

Dublin

Persona Building, Clonshaugh, Technology and Business Park, Dublin, D17X 592

Bangor

Unit 2b, 2-4 Balloo Avenue, Bangor, Co Down, BT19 7QT, United Kingdom

Bellshill

PO Box 8743, Bellshill ML4 3WU

Huddersfield

Park Mill, Clayton West, Huddersfield, HD8 9QQ (Sat nav: HD8 9QD)

Leicester

133-137 Scudamore Rd, Leicester, LE3 1UQ

Warsaw

AL. ARMII LUDOWEJ 6 00-571 WARSZAWA

Expand Locations

Our ESG commitment

Mail Metrics is committed to ensuring a high standard of responsible and sustainable practice across our business and trading landscape and continually works to raise expectations internally as  well as those of our supply chain.

ESG Strategy

Carbon Reduction Plan

ESG Report

Commitment Statement