Skip to content

Clarity and control over your essential customer comms

Take charge of your most vital comms with the enterprise platform that makes them visible, digital, and compliant.

Explore the platform

What is Mail Metrics?

It’s the platform for creating, sorting, and sending essential customer comms at scale. Managed by our expert team, and designed for enterprises in highly-regulated sectors, Mail Metrics lets you see the whole of your essential customer comms ecosystem in one place and in real time. It combines all channels — email, SMS, customer portal, post. And spans the entire customer lifecycle — from onboarding, to renewal, to retention.

6 months

How fast the platform pays for itself


Faster handling of essential customer comms


Real-time omnichannel analytics

What are essential customer comms?

They’re just that — essential. They’re policy documents, renewal notices, account statements — highly-regulated messages to and from customers that can’t be missed or messed up. They’re the first thing your business must get right before anything else can move forwards.

Three big things
we do for business

we help you

Simplify, automate, and digitise how you handle essential customer comms.

See how we solve

Know your essential customer comms are in line with regulations and audit-ready.

See how we solve

Cut complaints and boost performance with a smooth customer and employee experience across all channels.

See how we solve

key benefits

What Mail Metrics delivers

Hand logo

Hand logo
Happy customers

They get clear, accurate information on time, and in the format they like best.

Hand logo
Clarity and control

Operate more efficiently, with a single view and total control over your essential customer comms.

Hand logo
Compliant comms

We’ll make sure the comms you send and manage are in line with regulations.

Hand logo
Security at any scale

Our bank-level security protects physical documents and digital data, no matter how vast your operation.

industry experts

Highly regulated sector specialists


News & Insights

See more

News  |  December 2023

Business & Finance Awards 2023

News  |  November 2023

Deloitte Fast 50 2023

News  |  October 2023

EY Entrepreneur of the Year Award

Icon shield

You’re safe with us

We protect digital data and physical documents to bank-level security standards, and regularly stress-test our systems.

Get a glimpse of what’s possible

Discover what’s possible

Book a call