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Keep your comms

Know your essential customer comms are in line with regulations and audit-ready. So you can focus on pushing things forward, not cleaning up mistakes.

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Operate more efficiently

Are your comms running up against regulatory issues?

The rules around essential customer comms are many and multiplying. Keeping up can be a struggle, but repeated regulatory mistakes dent customer trust, trigger fines, and waste your team’s time.

We’re here to help you fight the flurry. Mail Metrics gives you the full-system visibility you need to spot where things are slipping, and cut out regulatory errors for good. So comms hit the mark and business can flow.

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How we help

Total visibility

Total visibility

Get a single source of real-time truth on all your essential customer comms. So you can spot errors before they happen, and see that your comms are in line with regulations.

End-to-end tracking

See every step of your customer comms journey. Get the full audit trails you need — pulled together and time-stamped — to hit government, industry, and data protection rules.

Real-time SLA reporting

Get up-to-the minute info on whether you’re meeting your service-level agreements. Check performance on anything, from the whole organisation right down to individual items.


bank level security


regulator & SLA compliancy


real-time analytics across all channels

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You’re safe with us

We protect digital data and physical documents to bank-level security standards, and regularly stress-test our systems.

News & Insights

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News  |  December 2023

Business & Finance Awards 2023

News  |  November 2023

Deloitte Fast 50 2023

News  |  October 2023

EY Entrepreneur of the Year Award

Get a glimpse of what’s possible

Discover what’s possible

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