Keep your comms
compliant
Know your essential customer comms are in line with regulations and audit-ready. So you can focus on pushing things forward, not cleaning up mistakes.
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Are your comms running up against regulatory issues?
The rules around essential customer comms are many and multiplying. Keeping up can be a struggle, but repeated regulatory mistakes dent customer trust, trigger fines, and waste your team’s time.
We’re here to help you fight the flurry. Mail Metrics gives you the full-system visibility you need to spot where things are slipping, and cut out regulatory errors for good. So comms hit the mark and business can flow.
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Total visibility
Get a single source of real-time truth on all your essential customer comms. So you can spot errors before they happen, and see that your comms are in line with regulations.
End-to-end tracking
See every step of your customer comms journey. Get the full audit trails you need — pulled together and time-stamped — to hit government, industry, and data protection rules.
Real-time SLA reporting
Get up-to-the minute info on whether you’re meeting your service-level agreements. Check performance on anything, from the whole organisation right down to individual items.
100%
bank level security
99.99%
regulator & SLA compliancy
100%
real-time analytics across all channels
The Mail Metrics team demonstrated great flexibility in their approach. While complex, the transition was smooth and the commitment to delivery from Mail Metrics can only be commended.
The Mail Metrics team demonstrated great flexibility in their approach. While complex, the transition was smooth and the commitment to delivery from Mail Metrics can only be commended.
You’re safe with us
We protect digital data and physical documents to bank-level security standards, and regularly stress-test our systems.
